Connects Federal Credit Union
Company Name: Connects Federal Credit Union
Status: Active
State: Virginia
Post: 23228-2552
County: Henrico
City: Richmond
Address: 7700 Shrader Road, Richmond, VA 23228
Phone: (804)756-5000
Fax: unknown
Email: unknown
Web site: https://www.connectsfcu.org
SIC code: 606101 Industry group: DEPOSITORY INSTITUTIONS, Business category: CREDIT UNIONS-FEDERALLY CHARTERED, Subcategory: CREDIT UNIONS
Employees: 7
Gross Annual Sales (Revenue): USD $ 1,631,000
Overall: Connects Federal Credit Union is a business categorized under credit unions-federally chartered, which is part of the larger category depository institutions. Connects Federal Credit Union is located at the address 7700 Shrader Road, Richmond, VA 23228 in Richmond, Virginia 23228-2552. You can contact by phone (804)756-5000.
Description: Banks & Credit Unions,
Working hours: Mon: 09:00 am - 05:00 pm, Tue: 09:00 am - 05:00 pm, Wed: 10:00 am - 05:00 pm, Thu: 09:00 am - 05:00 pm, Fri: 09:00 am - 06:00 pm, Sat: 09:00 am - 12:00 pm, Sun: Closed
Tags:
- Credit union
- ATM
In summary:
- Great people best customer service
- Staff is knowledgeable, respectful and courteous.
- I've "Only" have had great customer service experiences with Connects !
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Review/Comment
Name: G.T.
Message: I've been a member of Connects since 1970.. You couldn't ask for a nicer group of people to work with.. They were particularly gracious when my mom's health was declining.. They look after their members.
Name: D.H.
Message: No 24 hour customer service, very hard to reach someone during business hours. Always pleasant when you do though. I have had a lot of issues with this bank over the years. Other credit unions participate in online bill help and credit boost etc websites and this one does not work on any of them. Someone needs to bring Connects to 2021!
Name: L.F.
Message: Been with this credit union for almost 20 years. I have never recieved better customer service anywhere. The people there r the reasons I have never left. Often they have far exceeded my expectations. Midlothian crew are my favorites Big kudos to them.
Name: D.B.
Message: I have read through some of these reviews and find them absolutely absurd! I have been with connects Federal credit Union for 22 years. I have never experienced a problem with this institute! If anything they seem to bend over backwards to try to help you. People need to realize connects Federal credit Union is not a large bank like Bank of America. The staff is very limited that's why services are so cheap and good! And that's also how they are able to identify you without ID. Very personal service. I've never had to wait more than a day for a return call for anything. Including when I lived in Czech republic for four years! They understood my situation while living in Czech and would bend over backwards trying to help me transfer money from America to Czech republic. I have had two car loans with them, I have a credit card through them and I have two bank accounts. Again excellent customer service. the online banking service works very well for me. it's my suspicion that these people that posted negative comments have an axe to grind. And connects just happens to be the one and only outlet for their anger. And racist remarks? Come on really?! I think not.
Name: R.D.
Message: It was easy to get an account and the people there are really nice. I had a problem with my card and they fixed it right away, and they don't charge you for a new card if yours is faulty. I do wish they were open on the weekend though, but overall a good Credit Union.